Privacy Policy

EngagePro Inc. (hereinafter referred to as “our company”) places great importance on protecting your personal information. When using our website (hereinafter referred to as “this site”), we will handle your personal information appropriately in accordance with the following privacy policy.

1. Collection of Personal Information

We may collect the following personal information through this site.

  • Contact information such as name, address, telephone number, and email address
  • Authentication information such as user ID and password
  • Transaction information such as service usage history and purchase history
  • Other information provided when you use this site

2. Purpose of Use of Personal Information

We use the collected personal information for the following purposes.

  • Providing services and support to customers
  • Response to customer inquiries and requests
  • Improvement of services and development of new services
  • Sending important notices and guidance to customers
  • Marketing activities and distribution of advertisements
  • Fulfillment of obligations under laws and regulations

3. Provision of Personal Information to Third Parties

We will not provide your personal information to third parties except in the following cases.

  • When the customer’s consent is obtained
  • When required by law
  • When necessary for the protection of human life, body, or property, and it is difficult to obtain the customer’s consent
  • When particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the customer’s consent
  • When it is necessary to cooperate with a national or local government agency, or a person commissioned by them, in carrying out duties prescribed by law, and obtaining the customer’s consent may hinder the performance of such duties

4. Management of personal information

We will properly manage your personal information and strive to prevent unauthorized access, loss, destruction, tampering, leakage, etc. In addition, we will establish internal regulations regarding the handling of personal information and conduct educational and awareness-raising activities for employees.

5. Use of cookies

This site uses cookies to improve customer convenience and perform access analysis. Information collected through the use of cookies does not identify individuals. Customers can refuse to accept cookies by changing their browser settings, but in that case, some functions of this site may not be available.

6. Changes to the privacy policy

We may change this privacy policy in accordance with amendments to laws and regulations or changes to our business operations. The revised privacy policy will take effect from the time it is posted on this website.

7. Contact Us

For inquiries regarding this privacy policy, please contact the following:
EngagePro Inc.
103-0023
3-3-6 Nihonbashi Honcho, Chuo-ku, Tokyo
Wakamatsu Building 7F